Refund Policy
The short version
If you paid and could not get in, you get your money back. If you paid, got in, and simply did not like it, you do not — because by then you have read everything.
Why
This is written content, delivered in full the moment you pay. There is nothing to return and no way to un-read it. That is why digital content of this kind is normally sold without a change-of-mind refund, and why the whole of every entry's summary is readable free before you buy — so you can judge the writing and the subject matter first.
When we will refund you
- Your access email never arrived and we could not get you in
- You were charged twice for the same purchase
- You were charged an amount other than the price shown
In any of those cases, email zonderhout07@gmail.com with the email address you paid with. Refunds are made back to the card or account you paid from, through PayFast.
Before you ask for a refund
Most problems are just a missing email. Check your spam folder, then request a fresh link at /access/resend. It is instant and it fixes almost every case.
Nothing here limits your legal rights
This policy does not take away any right you have under South African consumer law. If you believe something has gone wrong, write to Farm Remedies at the address above and we will deal with it properly.